"I highly recommend these mediation courses to those who want to go into mediation and who want to learn a better approach to resolving issues common in life."
                                                                                                - Charles

Introduction to Negotiation - CMDR 1321

This course teaches the techniques necessary to break impasse and get an agreement.  Skills include how to create an atmosphere that fosters negotiation, how to conduct difficult conversations and how to mediate "win-win" situations.